Help & Support
Frequently Asked Questions
100k
erases per battery
1-Year
screen warranty
1-2 days
Austin dispatch
Technical Details
Clear details on hardware maintenance, safety standards, and travel features.
Replaceable Coin Batteries
Lock Switch Protection
Eye-Safe LCD Screens
Standard CR2032 coin batteries power up to 100,000 erases safely behind screw-locked battery compartments designed to keep children secure.
Toggle the physical lock switch on the back of the tablet to freeze the screen image, preventing accidental erasures during car rides or drawing storage.
Pressure-sensitive writing surfaces produce vibrant neon lines without harsh backlights, digital glare, or blue-light strain during extended sketching sessions.
Have a specific question?
Reach our Austin support team directly for assistance with orders, classroom kits, or warranty claims.